Driver Panel

The Driver Panel is the driver-facing workspace for daily delivery work and payout visibility.

Drivers use it to manage assigned deliveries, view delivery history, track earnings, and report payout issues.

Driver Dashboard

The dashboard gives drivers a quick view of their current work and availability.

Common information:

• Current status.
• Active delivery or batch.
• Pending assignments.
• Recent delivery activity.
• Earnings or payout highlights when available.

My Deliveries

My Deliveries shows active or assigned work.

Drivers can:

• View assigned delivery details.
• Accept or reject assignments.
• Mark pickup.
• Mark delivery complete.
• Report failed delivery.
• Report returned delivery.
• Declare collected COD when required.

Delivery History

Delivery History shows completed, failed, returned, or cancelled delivery records.

Use it to review:

• Previous deliveries.
• Delivery status.
• Order references.
• Dates and times.
• Proof or action history when available.

My Earnings

My Earnings shows driver payout information in a simple ledger view.

The page includes:

• Unpaid Balance.
• Paid Total.
• Last Payout Amount.
• Total Earned.
• Pending total.
• Approved total.
• Exported To Payroll total.
• Earning ledger table.

Earning Ledger

Driver ledger rows can show:

• Earning type.
• Payout status.
• Amount.
• Effective date.
• Payout channel when available.
• Payout reference when available.
• Issue status if the driver reported a payout issue.

Payout Channels

Channel	Meaning
Batch	Paid or reserved through a Delivery payout batch.
Payroll	Exported to or settled through an HR payroll run.
Manual	Paid directly without a batch or payroll reference.
Empty	No payout path exists yet. For example, an approved entry waiting for batching or payroll export.

Drivers cannot approve, void, export, or settle their own earnings.

Issue History

Issue History shows payout issues submitted by the driver.

Drivers can see:

• Issue subject.
• Earning entry context.
• Issue status.
• Admin resolution note when resolved or rejected.
• Submitted and resolved dates.

Report Payout Issue

Drivers can report a payout issue from eligible earning rows.

Allowed earning statuses:

• Approved.
• Exported To Payroll.
• Paid.

Disabled earning statuses:

• Pending.
• Void.

If an earning entry already has an open or reviewing issue, the Report Issue action is disabled until that issue is resolved or rejected.

Driver Responsibilities

• Keep availability status accurate.
• Accept only deliveries they can complete.
• Use fail/return reason codes accurately.
• Declare COD immediately after collection.
• Review earnings regularly.
• Report payout issues with clear subject and message.