POS Viewer

The POS Viewer is the core interface for handling restaurant orders, managing tables, processing payments, and monitoring activities.
It provides a streamlined workflow for waiters, cashiers, and managers to handle dine-in, takeaway, and pick-up orders.

Main Page

The Main Page is divided into the Top Bar, Content (Left Side), and Content (Right Side).

Top Bar

• Left Side

  • Back to Dashboard: Return to the admin dashboard.
  • Search by Product Name: Instantly filter products by typing product keywords.

• Right Side

  • Table Viewer Button: Opens the Table Viewer to manage tables.
  • Cash Movements Button: Opens the cash movement window to track in/out transactions.
  • Active Orders Button: Displays all active orders in the system.
  • Cart & Items Counter: Shows the number of items in the cart and allows clearing all items.
  • POS Register Dropdown: Select which register (e.g., “Bakery Counter”) to use for the session.

Content

• Left Side

  • Categories with Subcategories: Displays product categories (Appetizers, Burgers, Drinks, etc.) and their subcategories.
  • Products List: Shows product cards with images, prices, discounts, and “Add” button for quick selection.

• Right Side

  • Order Type Selection
    • Takeaway
    • Pick-up
    • Dine-in (if a table is selected, this is automatically applied and other types are hidden).
  • Added Products
    • Lists products added to the cart.
    • Shows modifiers (e.g., sauce, toppings) and options.
    • Allows editing/removing items.
  • Order Summary
    • Displays subtotal, applied taxes, and total.
  • Payment Section
    • Select payment method (Cash, Card, or Mixed) if order type is not dine-in.
  • Additional Options
    • Add notes to the order (optional).
    • Guest count field (default = 1).
  • Place Order
    • Confirms and submits the order.
    • If already paid, a dialog appears to print the receipt.

Order Printing

From POS order actions, users with print permission can open the Print Order Documents dialog.

• Branch: Shown only when the user is not restricted to a single branch.
• POS Register: Required for direct printing bill, invoice, and waiter documents.
• Preview Print: Opens a browser print preview for the selected document.
• Direct Print: Sends the document to the branch’s active print agent through Qintrix.

Available document types

• Bill: Available from the order print dialog.
• Invoice: Available only after the order is paid.
• Waiter copy: Available from the order print dialog.
• Kitchen tickets: Added per kitchen when the order contains matching products and the order is not completed.

Direct-print requirements

• The branch must have an active Print Agent configured with API key, host, and port.
• The destination printer must have a valid Qintrix ID.
• A register must be selected for non-kitchen direct-print actions.

Table Viewer Page

The Table Viewer provides a visual layout of all tables filtered by floor, zone, and status.

• Left Side (Filters)

  • Status Filters: Available, Occupied, Reserved, Cleaning, Merged.
  • Floor Filters: All floors or a specific floor.
  • Zone Filters: All zones, or specific zones (e.g Outdoor, Indoor, Terrace, Quiet Zone).

• Right Side (Tables)

  • Displays active tables based on filters.
  • Clicking a table opens Table Details.

Table Details Page

When a table is selected, a detailed view appears with its capacity, floor, zone, waiter, and orders.

Merge Details

• Displays merge information (if the table is merged with others).
• Merge types:
  • Order/Billing Merge: Shows all orders for merged tables.
  • Capacity Merge: Shows only orders for that specific table.

Orders Details

• Displays all orders linked to the table.
• Shows:
  • Order number
  • Linked table(s)
  • Time
  • Total
  • Order status (Confirmed, Preparing, etc.)
  • Payment status (Paid/Unpaid)

Table Statuses & Actions

• Available

  • Merge Table
  • Create Order
  • Assign Waiter
  • Split Merge (if merged)

• Cleaning

  • Assign Waiter
  • Make Available
  • Split Merge (if merged)

• Occupied

  • Update Order Status
  • Show Order Details
  • Cancel Order (if available)
  • Refund Order (if available)
  • Mark as Paid (if merged type billing → pay all linked orders together)

Cash Movement Page

The Cash Movement page records money in/out activities.

Actions

• In: Register cash received (e.g., deposits).
• Out: Register cash going out.
• Attributes:
  • Amount
  • Reference (optional)
  • Notes (optional)

Active Orders Page

Displays all ongoing orders (excluding dine-in) with filters.

• Left Side (Filters)

  • Order Types: Takeaway, Pick-up
  • Status: Pending, Confirmed, Preparing, Ready, Completed
  • Payment Status: Paid, Unpaid

• Right Side (Order Cards)

  • Each card shows:
    • Order number
    • Order type
    • Time
    • Total
    • Order status
    • Payment status
  • Actions:
    • Update Order Status
    • Show Order Details
    • Cancel Order (if available)
    • Refund Order (if available)
    • Mark as Paid

Payment Handling

• Orders can be settled by:
  • Cash
  • Card
  • Mixed (split between cash and card)
• Once marked Paid:
  • Order is completed if order is ready/served.
  • Receipt printing option is displayed.

Summary

The POS Viewer connects all essential restaurant operations:

• Manage tables visually.
• Place and edit orders.
• Handle cash transactions.
• Track active orders with filters.
• Process payments with multiple methods.
• Ensure smooth coordination between waiters, cashiers, and managers.

This ensures efficient order management, reduces errors, and keeps financials accurate.